Contact & Support
How to get help with a PerleCare order, product question, or anything else.
Amazon Purchase Support
All PerleCare products are sold through Amazon. Deliveries, payments, returns, refunds, repairs, and complaints are handled directly by Amazon, and that's the fastest way to get help. Use your Amazon order page or the Amazon customer service team to resolve any purchase-related issue.
Returns & Refunds
Process directly through your Amazon account.
Delivery & Order Issues
Tracking, missing items, and damaged packages — handled by Amazon.
Payments & Billing
All payment processing is secured and handled by Amazon.
Product Complaints & Repairs
Contact Amazon support with your order number for the fastest resolution.
PerleCare Brand
For brand-related questions outside of an Amazon order, you can reach the PerleCare team here. For anything related to a purchase, please use Amazon — it will always be the fastest path.
Email: [email protected]
Operator: Nova Silk Road SRL
37 rue des Mathurins, Paris, France
Website administration: for inquiries about this website only (such as content corrections), please use the contact form available in our domain WHOIS records.
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